A Complete ApolloGem Cape Town Step-by-Step Guide
Creating a custom engagement ring is one of the most meaningful purchases you’ll ever make. While it may seem complex at first, the process is actually clear, collaborative, and stress-free when guided by an experienced jeweller.
At ApolloGem, we specialise in bespoke engagement rings in Cape Town, and this guide explains the entire custom ring process from start to finish—from your first consultation to the final ring in hand.
Step 1: Start with a Free Consultation
No Cost • No Pressure • No Obligation
Every custom engagement ring at ApolloGem begins with a completely free consultation. There is no cost, no pressure, and no obligation to proceed.
This consultation can take place in person at our Cape Town showroom or online, depending on what’s most convenient for you.
What happens during this step:
- Discuss your ideas, inspiration, and style preferences
- Explore budget ranges openly and transparently
- Learn about stone options (moissanite or lab-grown diamonds)
- Review metal choices (9ct gold, 18ct gold, platinum)
- Ask questions and gain clarity — without commitment
Many clients start with “I’m just exploring”. That’s exactly what this step is for.
Step 2: Choosing the Stone – The Heart of the Ring
The centre stone defines the personality of your engagement ring.
Popular choices at ApolloGem include moissanite for exceptional brilliance and value, and lab-grown diamonds for those wanting a traditional diamond with modern origins.
Key considerations include stone shape, size and proportions, and colour and clarity preferences. This step balances visual impact, lifestyle suitability, and budget.
Step 3: Selecting the Setting & Metal
The setting determines how the stone is showcased and protected.
Popular engagement ring settings include solitaire, halo, pavé, hidden halo, and bezel designs.
Metal options include 9ct gold for durability and affordability, 18ct gold for classic luxury, and platinum for a premium, low-maintenance option.
Design decisions are always made with daily wear and long-term durability in mind.
Step 4: Custom CAD Design – See Your Ring Before It’s Made
Once your preferences are defined, a custom CAD (computer-aided design) is created.
This allows you to visualise proportions, height, and details, make changes before manufacturing, and ensure perfect balance and fit.
Nothing moves forward until you are completely happy with the design.
What Happens After the Design Is Approved?
Once the CAD design is approved and you’re ready to proceed, your ring enters the manufacturing phase.
Step 5: Design Approval & Manufacturing Confirmation
Final measurements, metal choice, stone specifications, and ring size are locked in at this stage. Once approved, the ring is custom-made specifically for you.
Step 6: Stone Preparation & Quality Verification
Before setting, your stone is inspected for quality, symmetry, and compliance with agreed specifications.
Step 7: Casting & Handcrafting the Ring
The approved design is cast in your chosen metal and hand-finished to ensure strength, comfort, and longevity.
Step 8: Stone Setting by Skilled Jewellers
The stone is set with focus on long-term security, perfect alignment, and optimal light performance.
Step 9: Polishing, Finishing & Detailing
The ring undergoes multiple polishing stages, final surface finishing, and comfort refinement.
Step 10: Final Quality Control & Inspection
Every ring is carefully inspected for stone security, finish quality, symmetry, balance, and correct ring size.
Step 11: Presentation, Collection & Delivery
Your finished engagement ring is professionally cleaned, presented in a premium ring box, and ready for one of life’s most important moments. Secure nationwide delivery is available across South Africa.
ApolloGem – The Brilliance You Can Believe In.
Contact us at :
Office 213, 50 Long St, Cape Town City Centre, Cape Town, 8001, South Africa
Mon - Fri, 10am - 4pm
E-mail: info@apollogem.com
Phone: +27 82 927 30 43